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St Giles

Children and Families Service Manager

Job Type

Fixed term contract for 1 year


South East



£18,817 - £24,823

Posted Date

12 June 2022

Camberwell, London SE5

Closing Date

10 July 2022

Are you a compassionate, collaborative and influential individual with a proven record of working with socially excluded young people and adults? Looking for an exciting and rewarding new career opportunity?

If so, join St Giles Trust as Children and Families Service Manager, where you will provide a high-level service and management support for London-based children and families projects as well as managing a team of SOS Gangs and Family Gangs Workers.

You will also have a national and organisational remit, which will offer professional, expert advice, information and support on children and family issues across all St Giles Trust’s client services.

About St Giles Trust:

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.

About this vital role:

Our successful candidate will lead on Children and Families Services across the organisation, which will include planning and providing advice, support and training to team members and attached volunteers in the form of team meetings, regular supervision meetings and daily contact. You will also manage a team of front-line caseworkers and senior caseworkers and services as assigned, plus support and contribute to funding bids, strategic planning and development meetings and promotional activities.

We will count on you to ensure that monthly and quarterly reports are prepared and provided to contract managers and funders, while monthly performance data reports, narrative reports and risk registers are sent to the SMT. Ensuring that referred clients are assessed with reference to St Giles Trust practices and that staff produce support and risk management plans based on these assessments is a key duty, as is developing and maintaining strong relationships with referral agencies.

What we are looking for
• Extensive supervisory experience in a social care and/or criminal justice setting
• The ability to provide support, supervision and coaching to staff
• Experience of casework or casework supervision, particularly disadvantaged families with complex needs, families or young people affected by gang and county lines activity or victims of serious youth violence
• Significant experience of managing teams who are geographically spread with multiple partnerships
• Strong interpersonal, negotiating and project management abilities
• Experience of setting up and operating systems to monitor and report on work with clients
• Excellent communication skills, both verbal and written

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, childcare vouchers, season ticket loan and much more.

Closing date: 11pm, Sunday 10th July 2022. Please apply early as interviews will be conducted when suitable applications are received.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

For further information, or to apply, please visit our website via the ‘Apply’ button, or email for an application form.

As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will be DBS Checked.

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