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Advice Caseworker

Job Type





£26,000 - £29,000 (pro rata)

Posted Date


Closing Date


2 July 2021

14 July 2021

Location: Islington
Salary: Unqualified: £26,000- £27,000 FTE Qualified: £27,000-£29,000 FTE pro rata per annum to £15,600- £17,400 (depending on qualification and experience)
Hours: 22.5 per week (3 days a week)
Contract: Permanent
Vacancy Reference: SWA3119
Closing Date: 14th July 2021 midnight
Interview Date: 26th July 2021

Solace Women’s Aid is an innovative, exciting, grassroots charity working across London.

Our purpose is to bring to an end the harm done through domestic and sexual violence to all survivors, and in particular women and children.

Our work is holistic and empowering, working alongside survivors to achieve independent lives free from abuse.

You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women and children in the capital.

We are looking for friendly and diligent individuals to join our services and help us make a difference.
About the Service

The advice team provides advice and short-term casework to women experiencing VAWG across 16 London boroughs.

Providing effective and efficient advice and short-term casework to women affected by VAWG.

The responsibilities will include working on the advice line on a rota basis and providing accurate advice, support, advocacy and short-term casework to women and girls affected by all forms of VAWG, implementing the empowerment model and a strengths-based approach, providing efficient advice and support to professionals calling the line, and promoting our services to reach as many women as possible.

The role also includes supporting and supervising our volunteers on the line and working in partnership with other professionals.

We're looking for highly organised and self-motivated applicants who are passionate about ending gender-based violence.

You will have a “can-do‟ approach and demonstrable commitment to Solace’s feminist approach to supporting women and their children to be safer. You will receive training and support for this role as necessary.

The post-holder must have the ability to work as part of a team in a fast-paced environment, the ability to learn new skills and the desire, passion, resilience and empathy to support women and girls who are affected by VAWG and might be in crisis situations.

This post requires proactive working, strong advocacy skills, the ability to prioritise and manage a busy workload, and good communication and empathy skills.

This role also requires a good understanding of the options available to women who experience VAWG, including up to date knowledge of housing, legal remedies, family law, safeguarding and welfare benefits.

Solace Women’s Aid values diversity, promotes equality and challenges discrimination.

We encourage and welcome applications from people of all backgrounds. We particularly welcome applicants from black minority and ethnic communities as these are currently under-represented in our staff team.

This service is run by women for women and is therefore restricted to women applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

An enhanced DBS (Disclosure Barring Service) disclosure will be required for this role.

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