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Torbay Council

Court Quality Assurance manager

Job Type

Salary

Location

Permanent

Region

£43,857 - £46,845

Posted Date

Torbay

Closing Date

10 September 2021

23 September 2021

Following the redesign of Children’s Services in Torbay, an exciting opportunity exists for the post of Court Quality Assurance Manager.

Reporting directly to the Service Manager / Head of Service you’ll be responsible for the overall business performance and quality assurance within the legal and court arena for children’s social care.

To assist you in the role you will have the support of a Management Team that is proud of its innovative approach to service delivery.

About the role:

- Ensuring policy development and review activity across the service, including statutory requirements and practice in public law is co-ordinated and aligns with the annual cycle both with the Council and Court Performance so that outcomes are timely and effective
- Working with senior managers to continually develop the performance management systems and ensuring that they respond to national, regional, local and Ofsted reporting requirements
- Developing and implementing customer care strategies in relation to court proceedings, ensuring there is a consistent approach across the service and that the statutory requirements are met, the highest standards of customer care are achieved, that performance is reported and that lessons are learned and positive action taken to improve services across Children’s Social Care

About you:

You’ll be highly motivated and experienced within the area of safeguarding children at risk. You will need to be tenacious and passionate about this area of work, and be experienced and knowledgeable about public and private law and able to work effectively with key internal and external partners such as Legal Services and CAFCASS.

Educated to degree level or equivalent standard, or substantial experience in a social care setting, You will have a clear ability to analyse data, understand trends and inform practice and be able to develop and deliver training to embed best practice.

What we can offer:

It’s vital that the rewards package our high-calibre people receive reflects the impact they make.

If you’re eligible, we will offer you a tailored relocation package, help with finding temporary accommodation if required, help with finding a home to rent or buy, help with finding a suitable nursery or school for your children.

We pride ourselves on giving our children’s social work teams the best, most job-enhancing technology. You can look forward to a Lenovo Miix 520 tablet, softphone technology, reliable VPN connection and a 4G capable smartphone.

Other benefits include, Local Government Pension Scheme (LGPS), minimum of 25 days annual leave (full-time employees) plus Bank Holidays, subsided car parking, essential car user policy and a range of colleague benefits and discounts through our staff benefits scheme.

** DBS disclosure is required for this job**

For an informal discussion please contact Gwynne Rayns.

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