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Refuge

Deputy Service Manager

Job Type

Salary

Location

Permanent

Reference 

£33,720

Posted Date

Lambeth

Closing Date

0438

2 July 2021

11 July 2021

Refuge is the UK’s largest provider of specialist services for victims of all forms of gender-based violence (domestic, sexual, so called ‘honour’ violence, modern slavery and human trafficking, prostitution, forced marriage, stalking and FGM).

Every day we support over 6,000 women and children in our national network of services.

These include Independent Domestic, Sexual and Gender-based Violence Advocacy services (IDVAs/ISVAs and IGVAs), community outreach, specialist refuge accommodation, sanctuary services, culturally-specific services and the Freephone 24 Hour National Domestic Abuse Helpline.

We advise Government and lobby hard to keep violence against women and girls high on the public agenda.

We run award-winning prevention and public education campaigns, manage a busy press office and website, and we are an accredited training provider. We give a voice to the voiceless.

The role involves working closely with people experiencing forms of gender based violence that are escaping domestic violence.

You will also assist the domestic violence services manager in the delivery and development of high quality independent advocacy, outreach, peer mentors and refuge services for victims escaping domestic and sexual violence.

You will have proven experience of providing direct emotional and practical support, and of managing case work.

In addition you will have experience of managing and motivating staff, knowledge of domestic violence issues, experience of providing support to women, and experience of working in either a women’s refuge or residential setting.

A recognised social work, housing or management qualification would be desirable.

As member of the management team the post holder will take part in an out of hours on call rota.

All candidates must demonstrate a commitment to the feminist values of empowerment and equality which underpin all of our work.

Successful applicants will be expected to work within Refuge’s Values and Behaviour Framework and demonstrate these in their everyday work.

We offer a competitive salary offering annual progression within points of the salary grade, 28 days annual leave increasing to 30 days, pension scheme with People’s pension that includes a 6% Employer contribution, comprehensive EAP.

Refuge is proud to be a leader in its field and an employer of choice with leading edge systems for supervision, quality management and development.
We offer the first Regulated Qualifications Framework (RQF) accredited qualification for our profession.

Please visit Refuge’s website for further details and other opportunities.

Closing Date: 09:00 12 July 2021

Interview Date: 22 July 2021

This is a permanent and full time role with 37.5 hours per week.

An enhanced Disclosure Barring Service (DBS) certificate will be required for this role.

Refuge is committed to quality, equality and diversity and welcomes applications from all sections of the community. This post however is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

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Who we are

Working for Refuge

Who we are

Working for Refuge

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