Watch the 'Working For Essex' video

Victim Support

Domestic Abuse Caseworker

Job Type






Posted Date

Chandler's Ford or Basingstoke

Closing Date


23 July 2021

15 August 2021

Victim Support is looking for a full time Domestic Abuse Caseworker to be based from either our Basingstoke or Chandler's Ford offices covering the Hampshire region.

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

In Hampshire and the Isle of Wight VS is commissioned to deliver the Victim Care Service. The Service provides support to victims of all types of crime, aged 4 upwards, and has a specialist Domestic Abuse (DA) team.

This role is to offer and provide, where that offer is accepted, tailored one-to-one support to victims of DA, as part of the SafeLives Leading Lights accredited DA service. This will include the provision of wraparound support to help victims cope and recover and will involve multiagency working where appropriate to address complex needs. The post holder will assist those victims in ensuring they receive the support required to complete their journey through the criminal justice system where appropriate and access additional support services.

You will deliver front line support and advocacy to victims of DA within Hampshire and the Isle of Wight. You will contact clients referred to the service to offer support, conduct risk assessments, referring onwards as appropriate, as well as managing a caseload of clients providing emotional support, advice, information and advocacy. You will work in partnership with local agencies whose services victims may require, such as housing, social services and health providers to develop personalised action plans for victims and ensure delivery against these plans through regular monitoring and feedback.

You will have experience of direct service delivery to those affected by DA, multi-agency working, undertaking risk assessments using the Safe Lives DASH risk and needs assessment tool. You will have comprehensive knowledge of the impact of DA on victims and their families as well as the role of statutory agencies including the criminal justice system. You will be organised and be able to manage a demanding caseload with changing priorities and will be able to work well independently and as part of a team. You will have a supportive and empathetic approach to service users who are often in distressing situations.

Successful candidates will be subject to an enhanced DBS check and Police Vetting.

A full driving licence and access to a vehicle is essential.

Victim Support offers competitive rewards and benefits including pension and life assurance, 25 days annual leave (pro-rata), voluntary benefits such as season ticket loans, and the opportunity to play a key role in a national charity providing world-class services to victims and witnesses and being a vital force for change.

VS are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks will be required.

Victim Support is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe having a diverse workforce at all levels allows us to represent the communities we serve and connect better with people affected by crime. We believe this can be achieved through attracting, developing and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all communities and monitor the diversity of applicants to analyse if we are representative of the communities we serve in terms of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, age and socio-economic status. As part of our commitment to the Race at Work Charter we would particularly welcome applicants from BAME communities.

If you have the drive to make a difference within an organisation which makes a difference we look forward to hearing from you.

Join an informal drop-in session

Would you like to register your interest in an interview for this position?

Click here to sign up

This job's application window has now closed.

Job documents

Job Description

Sign up to our newsletter

Subscribe for free today and receive updates about other jobs like this one.

Featured events


4 Oct 2021

The COMPASS Jobs Fair, Birmingham
Social World Podcast


7 Sep 2021

Social World Podcast: Safeguarding Young People

Job documents

Job Description

Other jobs from this employer
Social Work - Integrated Adult Safeguarding Team
Featured articles
Will Quince takes over as Minister for Children and Families
Will Quince takes over as Minister for Children and Families
“The boundaries of your responsibility”: Lessons for Living, by Dr Neil Thompson
“The boundaries of your responsibility”: Lessons for Living, by Dr Neil Thompson

What's new today:

Supporting social work students with additional needs during their placement