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St Mungo's

Recovery Support Worker - Homelessness

Job Type





£24,159 - £27,967

Posted Date


Closing Date

West London

2 October 2021

12 October 2021

We are looking for a recovery worker to join our team in Hounslow. As the successful candidate you will have a passion for supporting some of the most socially excluded individuals in the borough and ensuring that they have access to the same opportunities as everyone else, within the wider community.

The Hounslow LIFE service is a large multi-site service that currently has a staff team of 32 supporting 86 clients; covering specialism's such as Homelessness, Substance Use and Mental Health.

In the role of Recovery Worker, you will be supporting our clients on their road to recovery; aiding clients to gain necessary skills to move on from our services and into suitable accommodation. You will also work with a case load of clients, aiding them to gain necessary skills to maintain independence in the community. The role is focussed on supporting residents around their strengths and aspiration's for the future.

Please note, due to the needs of our services, there is a requirement to work a shift rota, so flexibility is required. This will include some weekends and bank holidays.

Who we’re looking for:

To succeed in this highly rewarding role you would benefit if you:

• Have an understanding of the issues faced by homeless or vulnerably housed people – you may have had personal experience of homelessness yourself.

• Have experience of helping vulnerable people to identify personal goals and supporting them through a process of change.

• Have a sound understanding of the support needs of people with low incomes, including rent payments/arrears and professional boundary issues.

• Be committed to our Recovery Ethos.

However, above all we are looking for inspirational, committed individuals who have a genuine desire to support people to transform their lives.

To view the job description and guidance on completing your application form, please click on the ‘document available’ tab at the top of the advert page on our website.

What we offer:

Excellent Development and Growth Opportunities

- We hold Investors in People Gold accreditation – one of just 3% of Housing Associations to achieve this. 82% of staff who took part in the survey say St Mungo’s is a great place to work.
- We are committed to developing all of our staff via routes such as secondments, transfers and promotion. In 2019 35% of our vacancies were filled by internal promotions.

A Diverse and Inclusive Work Place:

- Equality, diversity and inclusion are central to the organisation's values and how we work.
- We are proud of our commitment to diversity and inclusion and have 8 great Diversity Networks to support clients and staff from different backgrounds so they are able to be their best selves.

Pay and Other Benefits:

- For this role staff can claim an additional 20% pay premium for hours worked between 8pm and 8am Monday to Friday, and all hours worked on Saturday and Sunday.
- St Mungo’s is proud to pay client facing staff above average for the sector. We run a cycle to work scheme and also offer season tickets loans to all staff.
- St Mungo’s contribute 4% of your gross annual salary, and you are able to enrol in the Defined Contribution scheme following a successful probationary period in which the employer contribution is 6%.

What we do:

At St Mungo’s our vision is that everyone has a place to call home and can fulfil their hopes and ambitions. As a homelessness charity and housing association, our clients are at the heart of what we do, and in 2019 – 2020 we supported 32,800 people across all of our services. Our staff are crucial to making this happen.

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