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Richmond Fellowship

Service Manager

Job Type






Posted Date

Sudbury, Suffolk

Closing Date


20 August 2021

2 September 2021

We are looking for a Service Manager to manage the day‐to‐day running of a small group of Supported Housing Services in Sudbury, Suffolk. As well as ensuring the quality of service and support provided to people who use our services, we’ll rely on you to manage service contracts and KPI’s, line manage front line staff and organise building maintenance requirements. Whether you’re carrying out an induction, undertaking an investigation, putting team development plans in place or providing support to our business development team, one thing’s for sure – you won't be short of challenge and variety.

Who we are?

Richmond Fellowship is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone.

Do you have what we are looking for?

A managerial background working within a Housing and or Social Care Setting is essential due to the busy and complex nature of the role. Being outcome driven and solution focused, you will be expected to lead by example using an adaptable and inclusive management style, possessing the ability to manage conflicting priorities and a flexible attitude to working hours and a willingness to participate in on call arrangements. Ideally you will have an NVQ Level 3 Management Qualification/Care Cert- or equivalent professional qualification or working towards/be willing to work towards this upon successful appointment

What will you receive?

A welcoming environment with plenty of opportunities to enhance your abilities and build new relationships in addition to a wide range of learning and development opportunities. An annual leave package of 25 days rising to 28 days with two years continuous service, plus bank holidays, with the added bonus of a buying and selling scheme, plus lots more including Pension and Life Insurance, Employee Assistance Programme and a variety of Focus Rewards inclusive of Argos, Sainsburys, Tesco,, and many, many more.

This is a permanent position, requiring the post-holder to work full-time 37.5 hours per week.

The salary for this role is £24,956.00 per annum with potential progression up to £26,251.00 per annum.

If you are interested in this position and would like more information or an informal chat please contact Kerry Stiles, Area Manager on 07919 691986 or e-mail at

Recovery Focus is committed to working towards equal opportunities and we select staff solely on merit irrespective of race, colour, national or ethnic origin, gender, sexual orientation, marital status, age, social class, religious belief, disability or history of mental health or addiction problems. If you need support to apply for the role or adaptions at interview please contact the recruitment team to discuss.

Closing Date for applications is 03/09/2021. (We reserve the right to close vacancies before the specified closing date, should a large number of applications be received).

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