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W3RT

Wellbeing Support Officer

Job Type

Salary

Location

Permanent

Region

£22,500

Posted Date

Watford, Hertfordshire

Closing Date

South East

22 October 2021

12 November 2021

We are seeking Wellbeing Support Worker to join our Health & Wellbeing Team. Our purpose is to support the health and wellbeing of vulnerable residents living in Watford and Three Rivers.

The post-holder will be part of a team that will deliver, promote, develop and record W3RT’s range of wellbeing activities and services.

Your background will be in adult care or advice and information and you will have experience of dealing with safeguarding concerns. You will need some previous experience of supporting older people or vulnerable families.

You will be passionate about providing excellent customer service and will be able to demonstrate that you always put the service user at the heart of delivery. You will be an excellent communicator and confident at engaging with staff, volunteers and service users.

The role will be office-based, it will require regular attendance at our offices in Watford, Herts.The candidate must have access to a car and preferably live within the Watford area. If you are not based within reasonable commuting distance, please say how you will manage the travel / relocation.

The successful candidate will need to work in some or all of the following roles:

- accepting, triaging and recording incoming referrals;
- making outward referrals and liaising with other services and community groups;
- making wellbeing calls and providing telephone support;
- designing and hosting on-line wellbeing activities;
- planning and hosting regular wellbeing clubs;
- hosting or supporting reminiscence groups and other social or creative activities;
- planning and delivering out-of-club activities such as walks and social events;
- recruiting and managing volunteers and volunteer tasks;
- managing and delivering a range of specific services (shopping, prescription collections, community cars, formal befriending, etc);
- planning and supporting occasional flagship events and celebrations;
- soliciting feedback and carrying out surveys;
- recording all activities in agreed systems;
- ancillary administration, promotion, community and partnership work related to the above.

Please forward your CV and a covering letter saying how you meet the criteria above. Full details will be made available to shortlisted candidates.

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