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Action for Children

Family Support Worker

Job Type



East Anglia




Posted Date

30 April 2022

Norfolk, (working across the City and South Norfolk locality)

Closing Date

12 May 2022

We're thrilled that you're considering a career with Action for Children so here's what you need to know…

About Us

At Action for Children, we believe that every child should have a safe and happy childhood. Last year, we helped more than 600,000 children and families across the UK. We work to ensure their voices are heard, and campaign to bring lasting change to their lives.

About the Role:

The Action for Children Norfolk Early Childhood and Family Service works as part of the Norfolk County Council Early Family and Childhood System, providing Tier 2 early intervention support for children under 5 years old. Across Norfolk we strive to support children by enabling their development, keeping them safe, and helping their families create great home environments to nurture their little ones. This role will include planning and facilitating group sessions for parents and carers to attend with their children, at our bases and out in the community, as well as a variety of other tasks, which the team deliver to help achieve the best outcomes for children and their families.

As a Family Support Worker you'll be:

- Providing a high-quality service to children, young people and their families by understanding their needs and delivering appropriate interventions.
- Achieving the highest standards of safeguarding, whether through supporting the children and young people who come into contact with our services, or by appropriately reporting concerns about any child or young person.
- Working in partnership with other agencies to keep children and young people at the centre of our work.
- Working collaboratively with colleagues and families to achieve positive outcomes.
- Listening to children, young people and families.

What You'll Bring:

Our job description for the Family Support Worker outlines the requirements of the role but the ‘must-haves' are:

- Diploma Level 2 or equivalent in Child Development or relevant study area.
- Experience of working in a Health, Early Years or Social Care Setting.
- Experience of undertaking assessments, planning and delivering both group and 1-1 interventions and case recording.
- A good understanding of Microsoft Office and ability to use IT systems.
- Compassion and dedication to our cause – keeping children and young people safe and happy.
- Transport to enable travel to carry out the role (essential).

Working here is so much more than a job. Whether this is a career change for you or the next step in your journey, we'd love to hear from you.

We work together to reach our vision of safe and happy childhoods. A diverse workforce enriches the lives of the children and young people we work with and we welcome applications from everyone. We value and celebrate our differences and as an inclusive workplace we want everyone to be themselves.

We are committed to safer recruitment practices to protect our service users; therefore, all applicants are expected to have an understanding of and commitment to safeguarding best-practice.

We can't wait to hear from you – stay safe and happy.

Contact: David Simpson on 01923 361732 who will be happy to support with your application.

Get to know us a little better by checking out our socials on Twitter, Linkedin, Facebook or YouTube. 

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