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Look Ahead

Livingstone House Social Worker

Job Type







Posted Date

17 July 2023


Closing Date

11 August 2023

We’re looking for a kind, compassionate and resilient Support Worker to join our Homelessness service in Brent.

£24.856.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you’re part of one team? You’ll feel at home here.

Making you feel at home here means helping you thrive in every way. That’s why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren’t token gestures - we’ve thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.

What you’ll do:

Livingstone House is a 24-hour staffed 92-bed mix-gender hostel, which provides short-term supported housing for single homeless vulnerable people with Low to Medium support needs. Look ahead provides the support function and Riverside provides the housing management and night concierge. The Service provides on average 5 hours of weekly support to customers who reside in the hostel with the aim to provide them with the tools to move on within the community and live independently.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Key Responsibilities:

- To provide support to peers and management, being flexible and responsive, and help bespoke support for each customer’s abilities and aspirations

- To implement the principles of personalization, as part of a local service plan.

- To help support your colleagues to maximise the customers’ independence.

- To motivate customers to access educational and training opportunities and to integrate fully in the community

- To support up to 14 customers to sustain their tenancies

- To promote customer involvement in all aspects of your work

- To take on a project that will help assist the service move forward

- To work closely with peers/customers and lead on initial referral assessments, aiding their journey for betterment & lead on the resettlement of customers

- To maintain appropriate records to a sound standard in accordance with the Look Ahead policies and procedures.

- To attend Case Conferences every 6 weeks where viable

- To attend provider meetings and update upon service delivery

- Working hours are either an 8 am until 4.00 pm or a 1.30 pm until 9.30 pm on a rota basis which will include weekends

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

What you’ll bring:

Applicants that are passionate about their setting / Sector
Applicants must have good IT skills and much of the role is system based
Applicants need to have and understanding of housing , they will be dealing with health and safety, arrears, housing management.
Resilient to dealing with complex behaviour


Transferable skills:
Experience would be brilliant
Worked in the care sector.
Time management with is key in all areas
IT skills
Customer service skills


Problem solving
Ability to work under pressure
Change management
Someone who has support work background will be a plus but not essential
About us:

Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

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