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Central and North West London NHS Foundation Trust

Mental Health Practitioner

Job Type



South East



£40,448 - £47,965

Posted Date

2 December 2022


Closing Date

15 December 2022

If you are an enthusiastic practitioner who is keen to try and upskill themselves and advance into becoming a more established community practitioner then we want to hear from you.

The national direction of travel, outlined in the NHS Long Term Plan, is towards the provision of more integrated, personalised and place-based care. In line with this vision, CNWL have created multidisciplinary, health and social care Community Mental Health Hubs which are aligned to, and will work closely with, borough Primary Care Networks. This post holder will be a member of the South Kensington and Chelsea Community Mental Health hub delivering care to a set population of the borough. 

The post holder will be a member of the multi-disciplinary and carry a caseload with an intervention focus. You will provide a range of evidence-based interventions to help promote recovery.

Working for our organisation

We are committed to ensuring our staff get the most out of their benefits package and understand the importance of a healthy work life balance. We can offer;

- Flexible working with the opportunity to work condensed hours and working from home
- Working within a dynamic team with visibility of the Senior Management Team (Service Manager & Borough Director)
- A range of staff benefits including “kids pass”, range of salary sacrifices schemes (inc for electronic goods and 30% savings on a car), interest free loans and more
- Award-winning Staff Networks that have thousands of members and exciting events.
- Career mapping and development programmes.
- Support and guidance with your Professional registration.
- Opportunity to shadow senior Leaders
- Hidden Gem & annual award ceremonies.

The Team serves the population of South Kensington & Chelsea , a diverse and vibrant borough. It is an established team with a friendly, supportive culture. There is a visible , supportive management team and a strong emphasis on training and professional development opportunities.

Detailed job description and main responsibilities

Key Responsibilities

1.1 To provide management of a caseload of service users with enduring and complex mental health needs through provision of therapeutic care and treatment in the individual’s own home and other community venues.
1.2 To assess health and social care needs and negotiate care plans with service users and their carers, remaining objective when working with diagnostic uncertainty.
1.3 To undertake risk assessments, according to Trust policy.
1.4 To proactively undertake and ensure rigorous risk assessment & risk management strategies are applied. To ensure maximum ‘risk tolerance’ facilitates the individual’s recovery, in line with risk policies and local guidelines.
1.5 To apply specialist clinical knowledge and skills to carry out evidence based interventions, both individual and in groups, which are underpinned by relevant theoretical approaches and in line with the Trust’s Research and Development Strategy; to lead and supervise junior staff in this practice as required. 

1.6 To plan, implement and review individually tailored programmes of intervention
1.7 To support service users and colleagues to ensure that care plans are developed in partnership with the individual and that they reflect ‘recovery goals’. These should be strengths-based and oriented towards reinforcing a positive identity and developing valued social roles.
1.8 To work in partnership with other agencies and offer supervision and guidance to external agencies as required.
1.9 To identify and implement relevant procedures in relation to vulnerable adults, safeguarding, child protection, capacity and Deprivation of Liberty (DoLs) issues.
1.10 To identify carers needs in line with national requirements.
1.11 To support service users in relation to their physical health, employment, and housing and welfare benefits issues; referring to specialist provider services as necessary.
1.12 To provide all service users on caseload with a full adult mental health assessment and offer regular monitoring of mental state and medication monitoring.
1.13 As a Key Worker, to co-ordinate and manage all aspects of an individual’s treatment and care; this will include retaining an overview of work by individuals from partner agencies.
1.14 To participate in the hub’s triage function and to receive referrals from GP’s and other sources 
1.15 To participate in the hub’s duty rota. 

2. Communication
2.1 To demonstrate excellent communication skills and form positive therapeutic relationships using warmth and empathy and enable service user empowerment.
2.2 To establish and maintain effective communication networks with service users, with complex learning, emotional and behavioural needs, their carers, other professionals and agencies in order to ensure a comprehensive and consistent approach to client care.
2.3 To provide and receive highly complex, sensitive, condition related or distressing/unwelcome information to service users and carers demonstrating empathy and reassurance. 
2.4 To demonstrate skills and resourcefulness in communication when barriers to understanding are present, including utilising interpreting resources.
2.5 To develop and maintain robust partnership working with other statutory and non-statutory providers.
2.6 To confidentially handle and liaise regarding sensitive issues and information with other services such as GPs, CAMHS, Police, etc.
2.7 To attend and contribute to Team clinical and business meetings.

3. Documentation
3.1 To ensure timely, accurate and informative records of clinical assessments, interventions and contacts are recorded on SystmOne which meets all standards, according to Trust policy.
3.2 To provide timely, comprehensive, clearly written reports on service user’s assessments and treatments.
3.3 To maintain accurate supervision records (junior staff and students) as defined in the Trust Guidelines, including the maintenance of a supervision record log.
3.4 To make use of the DIALOG+ tool

4. Leadership/Management

4.1 To provide input into the recruitment of staff where appropriate.
4.2 To offer support and guidance to junior members of staff, in the absence of seniors, on a day-today basis and co-ordinate the day-to-day activities of junior staff, support staff and students as appropriate.
4.3 To be responsible for the effective use of physical resources and supplies. 
4.4 To contribute to the recruitment and induction of new staff within the team, as appropriate. 

5. Clinical Governance
5.1 To comply with and implement relevant national policy legislation and guidance.
5.2 To apply national and Trust wide guidelines/standards of practice; in line with Trust and the Professional standards and guidelines.
5.3 To act as an autonomous clinician, assuming accountability for own clinical practice.
5.4 To maintain and observe confidentiality of all information relating to service users as detailed in the Confidentiality Policy and Caldicott Principles; GDPR and to adhere to CNWL Information Governance Policy.

6. Service Delivery and Development
6.1 To safeguard the health, safety and welfare of service users at all times.
6.2 To encourage and support MDT colleagues to practice within a personal recovery framework which supports social inclusion and self-management.
6.3 To contribute as a member of the multi-disciplinary team, to the delivery of operational service/team objectives.
6.4 To participate in the operational planning and implementation of policy and service development.
Person specification
Essential criteria

- Current Professional Registration as a Registered Mental Health Nurse/Occupational Therapist or Social Worker.
- Evidence of post registration training and CPD.

Desirable criteria

- Post qualification training in relevant mental health therapeutic skills.
- Practice educator course or equivalent

Previous Experience
Essential criteria

- Experience of working with service users presenting with a wide range of complex mental health conditions.
- Experience of working in a multi-disciplinary team
- Experience of working in a multi-cultural environment
- Supervision of students / non-qualified staff.
- Experience of partnership working in promoting socially inclusive opportunities for patients
- Experience in completing Care Planning (DIALOG+) / Risk Assessment Tools.
- Experience of using the bio psycho social model of care and associated interventions.

Desirable criteria

- Personal experience of using mental health services
- Experience in audit / research projects.
- Group work skills.

Essential criteria

- Organisational skills and ability to delegate effectively.
- Ability to encourage patient participation and ensure a high delivery of customer service.
- Flexible in approach and motivated
- Demonstrate self-awareness and an ability to use initiative
- Ability to manage conflict constructively.
- Demonstrate a willingness to develop knowledge and skills
- Ability to take on responsibility.

Desirable criteria

- Skills in leadership: ability to motivate others, use initiative and manage change.

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