Outreach Support Workers

You will be joining our highly skilled and passionate team who work with a proactive and assertive approach in supporting people to recover from the effects of rough sleeping and move away from a street lifestyle permanently. In the role of Outreach Worker, you will engage with people through street outreach to deliver personalised support to address individual needs.

You will oversee a caseload of clients, providing effective case management, advocating and negotiating with providers to source appropriate accommodation and support while working in partnership with multi-disciplinary teams and agencies to secure the right support to meet our clients’ individual needs.

You will have the opportunity to feed into the Bristol and National approach to ending rough sleeping with accurate recording of relevant data to continuously develop and improve the service.

In some of our roles, you will focus on a specific cohort of clients. 1 of our current vacancies will include working as the Women’s Lead, you will ensure the needs of female clients are met and they are linked in with relevant agencies who specialise in working with women. You can tell us if you are interested in this post on your application form.

About you

This is a great opportunity for people who want to work in a role that involves variety, problem solving and team working.

- You will be able to demonstrate your ability to empower individuals to make positive changes through active listening, understanding and the use of a client centred approach.
- Your excellent communication and negotiation skills; and your ability to respond assertively and creatively to situations that arise will be as important as your ability to work effectively with a variety of different people and organisations.
- Due to the location of this role a full UK or equivalent driving license is essential for this post.
Above all we are looking for inspirational, committed individuals who have a genuine desire to support people to rebuild their lives.
- Flexibility is required to work on the rota which includes early mornings, evenings and weekends.

Interview and assessments on: 19 December 2023

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.