Parent/Carer Support and Advocacy worker

The purpose of the role is to contribute to the smooth running of the Bradford SENDIASS Service, promote engagement with the service, and ensure that parents, carers, children and young people's voices are heard in matters relating to their SEND.

The key activities of the role are to:

Provide basic information and advice via telephone or email on specific topics where appropriate, using existing resources and training provided to you.
Identify and send out follow up information from our existing resources and signpost to our website or other sources of support locally.
Support casework staff in delivering events, drop ins, coffee mornings and workshops.
Provide support to parents and carers to prepare for and attend meetings in relation to their child's SEND in order to promote self advocacy and parent/carer voice *please note this will be on a ‘one off support' basis, the successful applicant will not be required to hold a caseload*
Create engaging and relevant content for our website and social media
Contribute to monitoring and reporting requirements of the service using data input and presentation skills to ensure service user feedback is included and informs development of the service.
It is essential to be a car driver for this role

Candidates applying for the role should have strong communication skills and be comfortable engaging with service users who may at times be upset or frustrated in a sympathetic and efficient manner. We are looking for someone with experience of the SEND system and/or working with children/young people with Special Educational Needs and Disabilities and their parents/carer's in a supportive capacity. It is desirable that applicants have awareness of the Children and Families Act 2014 part 3 and the accompanying SEND Code of Practice 0- 25 years, however basic SEND Law and advocacy training, a full induction and ongoing support will be provided.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

Pay & Reward Framework
We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values. We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people.

For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out 1st April 2023. This is a positive change for the charity, and a key pillar of our People & Culture Strategy. It will assist us in supporting colleagues to grow and develop in their career at Barnardo's as it will offer clear routes of progression for colleagues to progress through the pay band of their role.

Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay progression steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours. More details on Barnardo's pay framework can be found upon application.

Benefits
Workplace Offer: What it means for you

The world of work has changed. We are understanding of what works best for our colleagues both current and future as we look to embrace this new way of working. Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, at one of our Collaboration Hubs or any combination of these.

Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
26 days annual leave plus bank holidays, increasing after 5 years service
The ability to buy up to another 5 days annual leave via our HolidayPlus scheme
A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
Service related sick pay from day 1
Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
Cycle2work scheme
Interest free season ticket loans
Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
20% discount at Barnardo's stores
Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
Free access to round the clock employee assistance program for advice and support
Access to Barnardo's Learning and Development offer
*T&C's apply based on contract

About Barnardo's
At Barnardo's we believe in children – no matter who they are, what they have done or what they have been through. Please read about our basis and values following the link below. You will be asked questions relating to them as part of the recruitment process for this role.

Our commitment to Equality, Diversity and Inclusion (EDI) is reflected in our values and our practice, and we have invested in this area of our work to ensure that we can deliver on our commitments to be an inclusive employer. EDI is a key enabler of our purpose as a charity and we want to ensure that the diversity of our teams is reflective of the communities we serve and that we continue to learn and develop our work with a focus on inclusion. We particularly encourage applications from candidates from Black, Asian and Minoritised Ethnic Communities, candidates who are LGBT+ and Disabled candidates.