What Works in Mental Health? Measuring the Impact of Peer Support Services

The peer support specialist workforce is growing as it continues to prove its positive impact on behavioural health services and systems. Much of the dialogue in expanding access to peer support services focuses on reductions in hospitalisation, emergency department utilisation, and depression. However, the real focus of the peer support specialist relationship is to support people in improving their wellbeing in the broader areas that are important to the individual receiving support.

This webinar covers the impact of peer support specialists, how their focus on wellbeing and relationship impacts broader health outcomes, and how to integrate and measure peer support services in your organisation and work.

Participants will learn about: traditional measurements and marks of success in peer support services; the broader effect of peers on the behavioural health landscape; how peer support services shift the focus on measurement in behavioural health; and ways to measure the impact of peer support on an individual’s goals, connections, and quality of life.