Social work’s role in building trust and upholding human dignity affirmed in UN report

The report by the UN Special Rapporteur on Extreme Poverty and Human Rights, Olivier De Schutter, emphasises that social work’s purpose is “to provide support and to empower, by connecting people to solutions.” It underscores the importance of trust-based relationships as the foundation of effective social work practice and identifies the IFSW Global Statement of Ethical Principles as a global benchmark for ethical, rights-based social work.

An IFSW delegation contributed to the consultation process leading up to the report. Among the participants were Swetha Rao Dhananka, IFSW Europe Regional UN Representative, and Kenia Batista, IFSW Global Vice President, who offered perspectives on how social workers ensure that social protection systems remain inclusive, empowering, and grounded in human rights.

“This UN report highlights the indispensable role social workers play in building inclusive societies,” said Kenia Batista. “It recognises that when systems respect social work values of trust, participation and dignity, they help transform lives and strengthen communities. This is a powerful affirmation of our shared vision for a world grounded in dignity and solidarity.”

Swetha Rao Dhananka added that engaging directly with the UN Special Rapporteur provided an opportunity to amplify practitioners’ voices.

“The report validates the daily realities of practitioners who work tirelessly to uphold dignity and inclusion, often under challenging conditions,” she said. “It highlights how social workers advance human rights at the community level.”

The UN report also cautions that technological and administrative systems must enhance — not replace — the human relationships at the core of social work. By reaffirming the IFSW’s ethical principles, it delivers a timely reminder that sustainable social protection depends on mutual respect, professional integrity, and a shared commitment to human rights.

Pascal Rudin, IFSW Interim Secretary-General, said the recognition aligns with what the federation has long championed.

“Social workers are vital partners in advancing social, sustainable and equitable development,” he said. “Our values of empathy, justice and respect are indispensable to co-building welfare systems that empower people, nurture belonging and safeguard the environment.”

The IFSW is urging governments and international partners to collaborate closely with social workers in designing and implementing rights-based, inclusive, and trust-driven welfare systems that promote equality and wellbeing for all.