Operational Manager

Job summary

Are you a dynamic leader, passionate about supporting children and young people? An exciting and rare opportunity has arisen in Herefordshire and Worcestershire's developing CYP Neurodevelopmental Service (ND) who are seeking an experienced leader to operationally manage and lead the service.

As an employee of our Trust you will benefit from.

Working within a supportive and valued team of professionals

High quality regular Line Management supervision

Robust appraisals

Access to learning forums

Career Progression opportunities

Flexible working, allowing you to maintain work-life balance

Access to LGBT, BAME, Disability and Carers Forums

Wellbeing and support programmes

A wide range of NHS discounts

This is a part time post working 30 hours per week on a permanent basis.

Main duties of the job

As an Operational Manager for the Herefordshire and Worcestershire Neurodevelopmental Service you will be responsible for leading the ongoing development and expansion of the service in line with locally agreed ambitions. You will work closely with the Senior Operational and Clinical Leadership team and oversee the operational aspects of the service and take a lead on the expansion of the service as funding is available.

Services for Children with ASD and ADHD are undergoing exciting transformation in Herefordshire and Worcestershire. Developments are fast moving and require someone to lead who is agile and can work with uncertainty, risk and pressure.

A demonstrable track record of working with Children and Families or transferrable skills in clinical or operational leadership are a must. You will have experience of supervising clinicians and be able to evidence operational leadership skills and abilities, as well as being able to gather, analyse, report and act upon data.

About us

At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.

Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites.

We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.

What we offer;

-27 days leave plus bank holidays, increasing up to 33 days with long service
-Generous NHS pension and enhanced pay when you work unsocial hours
-Flexible and agile working opportunities
-Great maternity, paternity, and adoption support
-Wide range of supportive staff networks
-Health and wellbeing opportunities

If you would like to know more, please visit our website.

We encourage you to read the attached applicant guidance notes.

Sharing your data - As a data controller we may sometimes need to process your data to pursue our legitimate business interests, for example to request a survey from you (optional), to support the Trusts understanding of where you gained interest in working for the Trust.

Job description

Job responsibilities

For full details of the duties and criteria for the role please refer to the job description and person specification attached.

Person Specification

Additional Criteria

Essential
-Ability to travel independently across the county to meet the demands of the post
-Ability to prioritise work and meet deadlines
-Ability to liaise across a wide range of interests and professions
-Good time management skills

Experience

Essential
-Significant experience working within a health or social care environment (as demonstrated by 5 years post registration experience or equivalent)
-Previous experience of managing a health or social care service
-Experience of developing and implementing contentious change management programmes
-Working in a multi-disciplinary team
-Experience of leading audits and clinical quality reviews
-Experience of providing clinical supervision to staff
-Experience of managing HR issues

Desirable
-Previous experience of supervising/managing multi-disciplinary staff groups
-Experience of providing clinical supervision across different disciplines
-Experience of providing management supervision

Knowledge

Essential
-Knowledge of NHS or social care policy environment
-Knowledge of Trust policies and procedures both clinical and organisational
-Understanding of the performance and governance arrangements of the Trust
-Knowledge of safeguarding children/vulnerable adults

Desirable
-Knowledge and experience of audit
-Knowledge and experience of research and development

Qualifications

Essential
-Post Graduate Diploma in relevant Health and Social Care Field
-Professional Clinical qualification and current registration within a health or social care profession.
-Evidence of continuing professional development
-I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.

Desirable
-Management qualification